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Inquiries within Japan
Weekdays 9:00-17:30 JST
Inquiries Outside of Japan
+81 3-5351-7200
Weekdays 9:00-17:30 JST
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Back Office Services

Back Office Services

We provide one-stop back office operation services from documents sorting, error checks, data entry, to shipping, delivery of materials to customers. We process customer applications and execute changes of registered information at a dedicated operation center and standardize operation. We support efficient company management by enabling client employees to focus on their core businesses and in strategic areas.

Features of Relia's back Office Services

Operation Reform by BPR

Wide Range of Trusted Operations

Coordination among Business Locations

What we do

Confirmation/ Processing Various Applications for Public Offices and Local Governments

Speedy processing within limited period is required for large volume of submitted applications due to law and regulation changes.
We revise processing procedures, confirm requirements, and provide one-stop service from documentation , verification, application, storage, to disposal.

Clerical Task Outsourcing

Support efficient utilization of management resources and cost reduction by visualizing, standardizing, and undertaking business processes distributed among internal divisions as HR management, payroll, administrative, accounting operations and system helpdesks.
SSO: Shared Service Outsourcing

Website Publishing/ Operation

Provide wide range of services from client EC site, website establishment , listing ad operation, daily content publishing/ updates, internet monitoring, to related operations as image processing and tagging.

Business Intelligence

We accumulate, analyze, and process mass data collected in company operational systems, etc., and provide to client for utilizing in decision making scenes as company management and determination od business strategies.

Construction Drawing Operations by CAD and As-built Documentation

Support complex operations as as-built documentation, submitted at completion of buildings including all latest drawings and blueprints, construction related documents and financial documents, CAD drawings that do not involve design, and enable client employees to focus on even more specialized operations

Internal IT System Helpdesk

Support reduction of increasing company IT system division labors due to rapid IT environment changes. We provide convenient internal system helpdesk based on our long-term technical support experiences for the hardware/ software industries.

Data Processing

Identify standardize business process, integrate data registration and document management from application to cancellation or executing.

Internet Advertising BPO

As an officially registered agent for Yahoo! and Google, we provide planning and operating support for performance focused listing ads and various types of internet advertisement matching KPIs of a number of advertising agencies. We widely support from publishing, reporting, to bidding adjustments, etc..

SNS related BPO

Support webpage publishing for company social media as Facebook ads, Twitter, weblogs, website monitoring, and preparation of access reports with high efficiency and at low cost.


Contact for our services.

0120-610-810 9:00-17:30
Contact Form
Contact Form