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Mid-term Management Plan

Mid-term Management Plan for 2020

With the aim of achieving further growth and enhancing corporate value, the Group has established a mid-term management plan covering the five years from the fiscal year ending March 31, 2016 to the fiscal year ending March 31, 2020.While the market for the telemarketing business, one of our mainstay businesses, is reaching maturity, many of our clients are diversifying their customer touchpoints. As the business environment in which the Group operates undergoes farreaching change, including the long-term decline in the working population and the employment situation in Japan, business opportunities for the Group are expanding. In view of these ongoing changes in the business environment, we formulated the Mid-term management Plan for 2020 to accomplish further development of the Group. In this plan, we have set out Business Strategy 2018, the specific business strategy for the first three years as described below. By implementing the annual plan based on these business strategies, we aim to enhance corporate value over the long term.

Vision 2020

Business Strategy 2018 (3 Keys and 7 Actions)

Quantitative targets of the mid-term management plan

  Fiscal year ending
March 31, 2018
Fiscal year ending
March 31, 2020
Consolidated net sales ¥89.0 - ¥118.0 billion ¥89.0 - ¥127.0 billion
Operating income ¥6.0 - ¥9.0 billion ¥7.0 - ¥12.0 billion
Net income attributable to owners of the parent ¥4.0 - ¥6.0 billion ¥5.0 - ¥8.0 billion
Return on equity 8% or higher