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Inquiries within Japan
0120-610-810
Weekdays 9:00-17:30 JST
Inquiries Outside of Japan
+81 3-5351-7200
Weekdays 9:00-17:30 JST
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History

1987 Jun Established with capital invested by a total 12 companies, centered on MITSUI & CO., LTD.
Dec Opened Osaka Branch (Current Kansai Branch Office)
1989 Jan Commenced Research business
Dec Opened Nagoya Branch (Current Chubu Branch)
1992 Apr Opened Fukuoka Branch (Current Kyusyu Branch)
1994 Apr Head Office moved to Yoyogi, Shibuya
Oct Opened Hiroshima Branch (Current Chugoku & Shikoku Branch)
1995 Oct Opened Sendai Branch (Current Tohoku Branch)
1998 Oct Shares registered on OTC stock market
1999 Oct Merge with Teleguide Japan,Opened Sapporo Branch (Current Hokkaido Branch Office)
Established Marketing Science Institute and started Data Mining Services
Nov Obtained ISO9001 certification in “Recruiting & Training for Call Center”
2000 Nov Shares registered on the second section of Tokyo Stock Exchange
2001 Apr Launched a portal site for staff recruiting
July Opened recruiting office “Job Pocket”
2002 Mar Shares registered on the first section of Tokyo Stock Exchange
Apr Opened Okinawa Branch (Current Okinawa Branch Office)
2003 Mar Acquired “Japan Telecom Max Co., Ltd.”(Current MAXCOM, Inc.)
Oct Appointed Information Control Officer (Current Chief Privacy Officer)
Nov Obtained BS7799 Information Security Standard certification from UKAS and ISMS certification from JIPDEC
Dec Obtained Privacy Mark from JIPDEC
2006 May Started sponsorship for FC Tokyo (Professional football team)
2007 Sep Established “I Visit corp.” (100% subsidiary)
2008 Nov Acquired “ANY Co., Ltd.”
Dec Invested to Thai Telemarketing company, MOCAP Limited, along with MITSUI & CO., LTD.
2009 Apr Merged the management of ANY Co., Ltd to I Visit corp.
Nov Established MOCAP Vietnam Joint Stock Company, in Vietnam, with MITSUI CO., & LTD. and local Partner
2010 Oct Acquired “WITELLAS INC.”
2011 June Formed a capital/ business alliance with "LTS,Inc."
Oct Relocated the head office to Odakyu Southern Tower (Location of theregistered office remains the same)
2012 Apr Started BPO services in Dalian, China
2013 Jan Expanded its offshore business base in Dalian, China
Mar Undertook the third-party allocation of share of its affliated company “MOCAP Vietnam Joint Stock Company.”
MOCAP Vietnam formed an alliance with “Harvey Nash Group” of England to expanded its global BPO structure
May Started the full-scale service of Virtual Agent®
2015 Oct Changed the company name from MOSHI MOSHI HOTLINE, INC. to Relia, Inc.
2016 Sep Acquired 100% of the shares of SPi CRM, Inc.(Current Inspiro Relia, Inc.), and 99.64%
of the shares of Infocom Technologies, Inc., both of which provide CRM services in the Phillippines
Nov Formed a capital / business alliance with “mama square”
Dec Formed a capital / business alliance with “Tokyo Otaku Mode Inc.”
Formed a capital / business alliance with “Works Applications Co., Ltd.”
2017 July Acquired 85% of the shares of MOCAPJoint Stock Company.
Formed a capital/ business alliance with "Nadia Inc."
2018 Oct Established “Relia Digital Inc.”(100% Subsidaiary)