As a leading company in the call center industry, we have engaged in our business centralizing around telemarketing. And now, our business is expanding into the outsourcing industry with our back office businesses.
Since human resource is the key to our business, we require an abundance of staff. Relia Group aims to create jobs through our core businesses, provide diverse working styles, and contribute to the continuous development of society from human resource development aspects.
Currently, about 20,000 employees work in 33 operation centers across Japan. Especially, Hokkaido, Kansai, and Okinawa where our Branch Offices are located, retain about 40% of our entire staff and contribute in creating jobs and vitalizing employment in regional areas.
We have also promoted employment of persons with disabilities over the years.
As of June 2018, 427.0 employees* work at our group company, BUSINESS PLUS Inc.. Actual employment rate exceeds 3.0% for four consecutive years and is maintained at high standard.
Since its establishment in 2002, both the company staff and supervisors have developed and have gradually expanded available services. Apart from providing cleaning services, data entry operations, management of Relia's internal cafeteria, they produce handmade paper throughout the year and create our company calendars and post cards handed out to our clients as promotional items at the year-end and new year. They are active in seeking new services such as the cleaning service of office chairs which newly started this year.
As a result of these approaches, in 2010, BUSINESS PLUS was awarded as excellent company by the Tokyo Association of Employment Development.
And in the 13th Tokyo Abilympics 2015 (Tokyo Skills Competition for Persons with Disabilities,) a BUSINESS PLUS employee was awarded gold prize in computer data entry, and simultaneously received the Chief of the Bureau of Industrial and Labor Affairs Award.
We will continue to support the independence of persons with disabilities and encourage their active participation in a society with no distinction from those without disability.
based on legal calculation formula, actual employment rate 3.1%